Privacy Policy

We are a team of researchers, data scientists, and behavioral healthcare experts dedicated to providing meaningful insight. 

Privacy and transparency are very important to us. This Privacy Statement addresses the data we process about individual authors of content (“Author”, “user”,“you” or “your”) on, through or related to the services we offer to our users. We crawl, index and analyze data from the Internet that you grant us access to. We also contract directly with third party providers to gain access to their data. In each case, the data we have access to is published or made available by Authors. 

You authorize which types of data that we access. Some of this data may be personal information about you (for example your name or username in connection with your Twitter or Facebook profile) and other data may not be (for example if you publish an anonymous review on a website).

As you the author are the source of the raw data, you have control over that data within the platform you choose to publish it on (e.g. Twitter or Facebook), including through using the privacy settings made available to you by that platform. In addition to whatever rights you have via your relationship with any publishing platform, you also have certain rights with respect to your personal information that we process, as set out in this Privacy Statement. 

Our Privacy Policy is designed to inform users of the qntfy.com website (qntfy.com), products, and/or services about the information we collect, why we collect it, and how we use it. This policy explains options we offer, including how to access and update the information you have provided. You may have been invited to use our products and/or services by a third party as part of an ongoing study or research project, by your healthcare provider, or you may have elected to use this tool for personal use. Qntfy protects user privacy within the parameters set forth in this Privacy Policy and with applicable U.S. laws. 

In this Privacy Policy, “user” or “you”(and variants thereof) refers to any individual using our website (qntfy.com), services and/or products, whether by downloading or installing or browsing our services and/or products, registering with us by creating an account, or participating in any other activities available through our products or services. By accessing or using this service, you acknowledge that you have read, understand, and agree to be bound by this privacy policy and our terms of service. If you do not agree to these terms, do not use the services or products. Users may revoke access at any time. 

Remember that your use of Qntfy website, products and/or Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

Information We Collect

Qntfy collects information in order to conduct research and analyses of behavior. We collect information in the following ways:

Personal Information You Provide

For example, in order to sign up for a Qntfy service you may be asked to create an account. When you do, we’ll ask for personal information, like your name, email address, social media accounts, and demographic information to store with your user profile. If you want to take full advantage of the capabilities we offer, we might also ask you to authorize an account integrated with third party services and products for example Facebook, which may include user interaction data. This may include “public information” which means the information you choose to make public, information that is always publicly available, and private information you have elected to share with us. 

Information Collected Automatically

Whenever you interact with Qntfy products and/or Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. Qntfy uses this data to improve our products and/or Services – for example, this data can tell us how often users use a particular feature of the products and/or Services, and we can use that knowledge to improve user experience for our customers.

For more information about “Cookies”, see the key terms section of this document below.

Information Collected From Other Websites and “Do Not Track” Policy

Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Services. Just like any other usage information we collect, this information allows us to improve the Services and customize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track your online activities over time and/or across different websites. When you turn on the Do Not Track function in your browser, we stop collecting information from the unique browser cookie that links your browser to visits to third party sites. Do Not Track signals are set on a browser-by-browser basis, so you must set them on every browser you use if you do not wish to be tracked. Remember that this is just our Do Not Track policy, and we can’t and don’t make any promises about how third parties react when you set this signal on your browser.

User Interaction Data

In order to obtain user interaction data, Qntfy may use mobile tracking technologies such as cookies, geolocation, browser history, as well as embedded code in the program itself, in order to operate the service efficiently. This user interaction is used to collect data related to your usage of and interaction with the service, and general use and interaction with your mobile device.

All such collected data (collectively, “User Interaction Data”) may include how and when you use your mobile device for communications with others, including mobile phone and text use, and your location and speed of movement while you use your mobile device. Such User Interaction Data may also include, but is not limited to, call information, SMS information (see Safeguards below), location samples, accelerometer samples, smartphone actions, and smartphone screen-time related to, or resulting from, your use of the services. We do not access or collect the content of your mobile phone communications, such as conversations or text messages unless explicitly authorized. These data source settings may be adjusted by the user at any time in their personal account settings. 

User Survey Data

We collect the following personal information in connection with Qntfy products and services: (a) when you register to use a Qntfy product or service, whether in your individual capacity or on behalf of an organization, we may collect the personal information that is disclosed on our registration forms, such as your name, email address and other information detailed herein (the “Account Data”); (b) if you communicate with us by email, we will collect your email address; and (c) if you use Qntfy services to respond to surveys and questions from an Institutional Client, we may collect the information you provide in your responses, such as health information (if any) (the “User Survey Data”). Such User Survey Data includes, but is not limited to, your answers or submissions to study surveys and health questionnaires, inferred health status for specific conditions, and survey alerts. The User Survey Data, together with the User Interaction Data, is referred to as “Unprocessed User Data.” We may also collect certain demographic information, such as age and gender, that may be disclosed by you. All of the Account Data, e-mail addresses, demographic information, and Unprocessed User Data is referred to in this Policy as “Personal Information”. Any health information that you provide is safeguarded in accordance with applicable U.S. laws and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) de-identification standard, so that the data will no longer be identifiable to you.

Third-Party Integration Data

When explicitly authorized by you, Qntfy may collect data from third-party services. These services, i.e. social networks, allow Qntfy to access the data on your profile, and to communicate with you regarding your posts. These services are not activated automatically, they require express authorization by the user.

Non-Personal Information

Even if you do not register with or provide any Personal Information to Qntfy, we collect Non-Personal Information about your use of the Qntfy Website, products and/or services. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our users from external sources. While you may use some of the functionality of Qntfy without registration, many of the specific tools and services on the Qntfy website, products and/or services require that you register with Qntfy.

The choices you have about your information

If you do not want your Personal Information used by Qntfy as provided in this Privacy Policy, you should not register as a member. You may correct, update or review Personal Information you have submitted through registration, tools, and applications by signing in and updating your registration information. If you have registered and no longer want Qntfy to use the Personal Information, you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information where feasible. It is not feasible for us to remove each and every record of the information you have provided to the Qntfy Website, Products and/or Services from our servers.

How we use the information we collect

Use of Personal Information

We will use and store Personal Information for the purpose of delivering and improving our products and services and to analyze and enhance our operations. Personal Information may be used in order to share insights, clinical use, allow for additional research, collaborations, product development, and to garner insights about the data that we gather over time. Qntfy may anonymize your Personal Information, or de-identify your health information in a way that meets the Health Insurance Portability and Accountability Act of 1996 (HIPAA) de-identification standard, so that the data will no longer be identifiable to you.

Aggregate Information

We will create statistical, aggregated data relating to our users and the Service for analytical purposes. Aggregated data includes data derived from Personal Information and obtained by Qntfy from other sources in aggregated, anonymous form and does not identify any individual (such data is referred to as “Aggregate Information”). Subject to applicable laws and regulations, we use Aggregate Information to understand our customers and to develop, improve and/or market our Services. We may provide Aggregate Information to third parties.

How and with whom we may share your information

Qnfty will not disclose Personal Information about you unless specifically agreed to by you or:

  • To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order
  • In special cases, such as in response to a physical threat to you or others including a reasonable determination of imminent risk life threatening crisis
  • To analyze or improve our products and services 
  • Research collaborations

Qntfy will neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information with third parties as described in this section:

Legal Exception

Under certain circumstances, Personal Information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. As such, notwithstanding the above, we may in any event use Personal Information, Aggregate Information and any other information collected and created through the Service to meet any applicable law, regulation, legal process or enforceable governmental request, to resolve disputes, to enforce our agreements (including this Privacy Policy and the Terms of Use) including investigation of potential violations, detect, prevent, or otherwise address fraud, security or technical issues, or protect against harm to the rights, property or safety of Qntfy, our users or the public as required or permitted by law.

Research

Qntfy is committed to contributing to mental and behavioral health research. One of the ways that it can do this is to provide non-identifiable data for research studies. These studies may include correlation analysis by Qntfy, and University or Industry studies. All research projects are subject to special approval. 

Coroners, Health Examiners, and Funeral Directors

We may disclose information to a Coroner or Health Examiner. This may be necessary to help them identify someone or determine the cause of death. We may also release health information about clients to funeral directors when necessary to carry out their duties.

Aggregated information that is no longer personally identifiable: 

We may de-identify or anonymize your Personal Information so that you are not individually identified, and provide that information to our partners and/or affiliate organizations. We also may combine your de-identified information with that of other users to create aggregate de-identified data that may be disclosed to third parties who may use such information to understand how often and in what ways people use our services, so that they can provide you with an optimal online experience. For example, we may use information gathered to create a composite profile of all the users of the Program to understand community needs, to design appropriate programs and activities, and to assess real world validity and feasibility assessments. However, we never disclose aggregate information to a partner in a manner that would identify you personally, as an individual.

How we protect your information

Personal information collected by Qntfy products and/or Services are stored in secure operating environments that are not available to the public. When you enter Personal Information (including health information in various tools on our website), we encrypt the transmission of that information with industry-standard TLS  (Transport Layer Security) encryption technology (see key terms for further information).

Qntfy employs multiple security precautions to protect the security and integrity of your Personal Information in accordance with this Privacy Policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not liable for the actions of unauthorized third parties that breach our security procedures. Nor are we responsible for other breaches to your Personal Information outside our control, such as resulting from loss, theft or unauthorized use of your mobile device or third party systems. You are responsible for maintaining the security of your login ID and password. If you believe that your login ID or password have been compromised you should immediately change your password and contact support@qntfy.com.  Qntfy is not responsible if someone else accesses your account through registration information they have obtained from you or through a violation by you of this Privacy Policy or Terms of Use.

Safeguards

We have implemented an information security program that contains administrative, technical and physical controls that are designed to safeguard your personal information, including industry-standard encryption technology. 

We have implemented the following technical safeguards to minimize the potential risk of a privacy breach:

  • During analysis, data is linked only to coded identifiers for the participants, and not to any personal identifiers. 

General

Children

Qntfy does not knowingly collect or maintain personally identifiable information from persons under 13 years of age without the express consent of a guardian parent, and no part of the Service is directed at persons under 13. If you are under 13 years of age, then please do not use the Service. If Qntfy learns that personally identifiable information of persons less than 13 years of age has been collected without verifiable parental consent, then Qntfy will take the appropriate steps to delete this information. To make such a request, please contact us at support@qntfy.com.  If you believe that a child under 13 may have provided us Personal Information, please contact us at support@qntfy.com.

Acceptance

By using Qntfy products and/or Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not use our website, products and/or services. If Qntfy decides to change this Privacy Policy, we will alert you to changes by posting a notice on the Qntfy website (qntfy.com), by sending you an email, and/or by some other means so users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

Qntfy welcomes your questions and comments about privacy and this policy. If you have any questions about our policies or our site, please contact us .

How to contact us with questions or concerns

If you have any questions or comments regarding our privacy practices, you may contact us at support@qntfy.com.

Key Terms: 

The Office of Management and Budget (OMB) defines personally identifiable information (PII) as "information which can be used to distinguish or trace an individual's identity, such as their name, social security number, biometric records, etc. alone, or when combined with other personal or identifying information which is linked or linkable to a specific individual, such as date and place of birth, mother’s maiden name, etc."

Cookies are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. If you click on a link to a third party website or service, such third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices.

Transport Layer Security (TLS) encrypts the connection between your computer and Qntfy. This helps prevent others, like Internet cafes, Internet Service Providers, and Wi-Fi hotspots, from seeing your activity and login information, giving you a more secure and private experience. While TLS helps protect your interaction with the Qntfy interface, which may include personal results from social media sites, it doesn't provide complete security. 

Raw Data refers to any data object that hasn’t undergone thorough processing, either manually or through automated computer software. Raw data may be gathered from various processes and IT resources.Raw data is primarily unstructured or unformatted repository data. It can be in the form of files, visual images, database records or any other digital data. Raw data is extracted, analyzed, processed and used by humans or purpose-built software applications to draw conclusions, make projections or extract meaningful information. 

Disclaimer

The activities, tools, and information found in Qntfy products and/or services are in no a way substitute for care provided by a trained professional. Please seek help from a licensed mental health professional if you believe that you may be suffering from depression or another mental health disorder. If you are unsure whether Qntfy products and/or services are right for you, or about how to best implement its content, be sure to consult a licensed mental health professional about your concerns.